1. Network Manager Responsibilities
2. Network Manager Job Duties

Dec 06, 2011 Castle Rock SNMPc Course Notes. SNMPc Enterprise Training Course. Castle Rock Computing SNMPc. Use the Windows Start/SNMPc Network Manager/Configure.

. GUIDES TESTIMONIALS Stewart Dunn - Telewest ' Telewest Broadband have deployed Castle Rock SNMPc nationally for the last 2 years to manage, investigate and rectify their HSI (High speed internet) customer base. This base is 192,000 units and growing. SNMPc has proved its worth many times over and is highly valued both at a NOC and field operations level.' Chris Lyon – DNS Network Services ' The pure SNMP network focus of the product keeps it as one of the 'must have' tools for managing an extended LAN/MAN/WAN Environment.' Essential SNMP by Douglas R.

Mauro, Kevin J. Schmidt ' Contains everything you need to get an NMS up and running in your environment. Price is very reasonable, and it's loaded with features. Ideal for shops that don't have a lot of money to spend on an NMS platform but need the support and backing that a commercial product provides.' Introduction Castle Rock Computing was the first company to deliver a Windows based SNMP management system. Its flagship product, SNMPc, is a secure distributed network management system which delivers proactive real-time monitoring for your entire network infrastructure. Advanced product features and ease of use have led to over 120,000 installations.

Two versions of SNMPc are available: SNMPc Enterprise Edition employs a distributed polling agent architecture to provide a high performance solution capable of monitoring networks from several hundred devices to tens of thousands. Remote software and Web based consoles provide network information to everyone who needs it. SNMPc Workgroup Edition is an affordable version of SNMPc suitable for a single user and small to medium sized networks. Key Product Features:.

Monitors SNMP devices, WAN Links, Servers and Applications. Internet Protocol Version 6 (IPv6) addressing. Supports SNMP v1, v2c and secure SNMP v3.

Network Manager Responsibilities

Scalable, Distributed Architecture. Email/Pager Event Notification. Vendor Independent - Manages any SNMP device from any vendor.

Key Network Metrics (e.g. Utilization). Automatic WEB & Printed Trend Reports. Live/Standby Servers with automatic failover. Automatic Baseline Alarms. Runs as Windows Service. Remote Console & JAVA Access.

Real-time MIB Displays. Automated Network Discovery. Programming & Scripting Interfaces.

OEM Version Available. SNMPc Enterprise lets you to distribute the polling and discovery functionality to strategic points in your network using polling agents. These remote polling agents poll the local devices and only upload status changes or alerts when required. This is a very efficient way of polling networks and helps limit the bandwidth requirements of a SNMP manager. For security all console commands are routed through the central SNMPc server and then the appropriate polling agent.

This allows SNMPc to support multiple overlapping IP address ranges and NAT environments. Manager of Managers SNMPc Enterprise can be deployed as a hierarchical management system providing a single view for multiple branch level SNMPc installations. A full peer-to-peer architecture is supported where each SNMPc Enterprise can be both a branch and top level manager simultaneously. This lets you to deploy a scalable fault tolerant management system. To ensure a reliable 24/7 network monitoring solution SNMPc Enterprise supports live/standby management servers. The backup SNMPc server continually monitors the primary server and in the event of a failure automatically takes over all network management functions. An automated failover process includes the reconfiguration of any distributed polling agents in the network.

Through the standby server feature, users can continue to monitor their network if the primary system is disabled through system failure, human error or other unforeseen circumstances. User Audit Trails SNMPc delivers improved security and accountability through support for user audit trails. Any user access to the management platform or configuration changes are tracked and written to a log file. Alerts are automatically generated if an intrusion attempt is detected. The SNMPc Enterprise Edition supports a JAVA based remote console. The JAVA console can be used from any Internet or Intranet connected computer, including Apple, Linux and Windows systems. The SNMPc JAVA Console is optimized for low speed WAN lines, making it well suited for use by outsourced Network Service and Help Desk personnel.

Basic functionality includes user specific topology map displays, event log views, and real-time MIB table/graph displays. Long-term trend reports can be viewed after selection with a calendar control. Also included is a JAVA proxy Telnet application for configuration of Cisco routers and other devices. Remote Console. SNMPc can automatically lay out each map network as a tree, ring, or bus topology.

Each map object uses a device specific or user selected icon, and the object color indicates the device status. You can start any device specific application by double clicking map icons.

The Map Navigation Tool Window displays the map as a tree for direct selection of objects. The Navigation tree also displays the current alarm status of each subnet to quickly locate failing devices. The map window Full Zoom feature automatically moves and zooms the view so that all devices are always visible in the window. The Pan/Zoom feature lets you select a region to zoom into from the complete set of devices in a view. Monitoring & Alerts Availability and Status Polling SNMPc automatically discovers and polls SNMP/ICMP, WEB, FTP, SMTP, and TELNET services, as well as up to 16 user-selectable TCP services per node. Each application can be configured to match on 'success strings' returned by the service. More advanced polling algorithms can be implemented for any service or device type using external custom polling applications.

Along with real-time service status, SNMPc Enterprise also provides WEB-based Availability Reports. Automatic Threshold Alarms Once Trend Reporting is setup, Polling Agents monitor all report variables for a learning period and calculate a baseline for typical patterns. Thereafter, the Polling Agents compare the actual polled data to the baseline and generate alarms when variables deviate excessively from the baseline. Polling Agents automatically adjust baselines as traffic patterns change. You can also manually configure alarm thresholds for any polled variable.

Alerting SNMPc changes the color of map objects and performs other actions based on received events. Event Action Filters select the action to take when an event occurs. An 'easy event' filter option lets you to create event filters directly from log file entries. SNMPc offers a wide range of event actions including:. Email, Page, SMS. Play WAV Sound. Execute Application.

Forward SNMP Trap. Pop-up Alarm Window. Device SNMP Views Multi-Vendor Graphical Device Views The HubView and BitView scripting applications display a graphical image for multi-slot routers, bridges, and hubs. Device specific custom menus and mouse commands perform SNMPc commands on the selected slot or port, or other graphical element.

SNMPc includes device scripts for all devices that conform to standard MIBs and for dozens of private MIB devices, including Allied Telesyn, Cisco, and 3com devices. You can easily develop HubView or BitView scripts to graphically manage any SNMP device. Real-time MIB Displays SNMPc supports real-time displays of MIB variable data in tabular or graphical format. Table or graph displays can include multiple devices and variables from different standard and private MIBs, including derived expressions such as Utilization, Volume, and Percent Errors. You can select any variable cells, table rows or columns, for graphical display. MIB Browser SNMPc includes a fully featured MIB browser supporting SNMP v1, v2c, and v3 and can be used to get and set individual MIB variables. The MIB Browser can also read all variables supported by a device and export the variable names and values to a file.

SNMPc Enterprise report setup is very simple. After selecting a group of nodes, simply select the report, the reporting style, destination, and schedule. SNMPc Enterprise automatically collects the data and gererates the reports. You can use the included TrendView application or a WEB browser to view reports from any workstation. ODBC Export SNMPc Enterprise can automatically export all saved long-term statistics to industry standard ODBC databases. Use familiar tools such as Seagate Crystal Reports or Microsoft Access to generate customized trend reports. SNMPc supports MIB expressions to show derived information such as line Utilization.

You can use any of the predefined MIB Expressions, or create your own, to automatically view interesting information in a format you can understand. You can add MIB expressions MIB source files, or create them dynamically with the MIB Expression Calculator. Custom Tables You can dynamically create custom tables using the MIB navigation tool window. Custom tables can be subsets of existing MIB tables, or can include variables from tables in different MIBs. You can use MIB Expressions to include derived data types such as Utilization, Volume, and Percent Errors.

Network Manager Job Duties

This allows you to create tables and reports that just contain the data that you want to see. Custom Menus User defined custom menus directly perform SNMPc commands without having to select MIB objects.

Custom menus can display a MIB table; edit, graph or chart any set of MIB variables; set an SNMP MIB variable; or run an application program. SNMPc automatically enables or disables Custom Menus depending on the attributes supported by the selected objects. SNMPc Programming Interface The SNMPc architecture uses a simple DLL based API that provides complete distributed management capabilities to any application.

This API has a small number of common functions that operate on instances of object classes. Each object has a set of attributes that you can read and modify. Object classes map onto functional groups, including Session, Map, Log, SNMP, MIB, Event Filter, Custom Menus, and others. Classes also exist for creating high level objects such as map views, log views, MIB tables, and MIB graphs.

You can easily create programs that run as Polling Agent, Server, or Console components. Custom Scripting Support SNMPc includes a number of new utilities that can be used from any scripting language to develop script based applications. The use of scripting instead of a full programming language can greatly simplify development of custom application suites and integration with existing management environments. Custom scripts can be executed on trap reception, when you double-click a map icon, from custom menus, and as custom polling applications. Scripting commands perform a variety of common functions such as device SNMP operations, and the query and configuration of SNMPc map data.

The source files for all custom scripting commands are included with SNMPc. WinSNMP Programming Interface SNMPc supports the WinSNMP de-facto standard API for SNMP based programming under Windows. SNMPc includes a runtime DLL and trap receiving program, as well as the include files, libraries and documentation required to develop WinSNMP applications.

DDE Programming Interface SNMPc also supports a DDE based API. You can use this API from Visual Basic programs and from many standard Windows programs such as Microsoft Excel. Commands can query the Map and Mib databases, perform low-level MIB operations, download MIB tables, and execute SNMPc commands. HubView and BitView were both developed using the DDE API.

SNMPc Product Options SNMPc Enterprise Edition is a scalable multi-user management system. It includes the SNMPc Server license, unlimited Java consoles, unlimited remote console licenses, and ten remote poller licenses.

Additional Enterprise only features include Web based Trend Reporting, ODBC Database Export, and live/standby server support SNMPc Workgroup Edition is a single user version for managing small to medium sized networks. All components run on a single system and support one user. The map database size is limited to 1000 objects. SNMPc Online 2009 Plug-in i s an add-on module for the SNMPc Enterprise Management System. It delivers a unified and dynamic web based reporting front end for network statistics, alerts, and node information.

SNMPc Online Express Edition is a free version of SNMPc OnLine that supports 2000 report objects, does not include Visio graphics, and only operates with Microsoft SQL Express Edition. The Express Edition is automatically enabled when your 30 day evaluation period expires. SNMPc Annual Updates and Support is an annual maintenance policy that provides technical support and software updates. All products include the first year of maintenance. SNMPc Enterprise Updates and support also covers SNMPc OnLine. FEATURE ENTERPRISE WORKGROUP IPv6 Yes Yes SNMPc Version 3 Yes Yes Device Limit 25,000. 1,000 Scaleable Yes No Operating Systems Windows Vista / 2003 / 2000 / XP / NT Remote Poller Yes (10) No Remote Console Yes No JAVA Console Yes No WEB Trend Reports Yes No Printed Trand Reports Yes No ODBC Export Yes No Runs as Service Yes Yes Live/Standby Server Yes No Supports OnLine 2009 Yes No.

25000 devices per SNMPc server.