. X-1000VL X-2000V / X-2000V Zip X-2300E / X-2300ZE X-3200 / X-3200Z X-3200E / X-3200ZE Xellent Series Industrial Barcode Printer User‟s Manual Argox website:. Table of Contents 1. Getting Started Unpacking Connecting the Power Cord Internal Parts and Features Loading Ribbon Switching Ribbon Wound Ink-side out or Ink-side in Loading Media Standard Mode Loading Media Peel Off Mode Loading Media Cutter Mode Loading Media Adjust Position of Label Sensor 2. Installing a Printer Driver (for other interfaces except USB) 4.

1. Argox Os 214
2. Argox

Troubleshooting LED and LCD Diagnosis Media Problems Ribbon Problems Other Problems Printer Status Transmission Problems Recovery Printer Maintenance Cleaning the Print Head Cleaning Interval Cleaning Material Cleaning Direction Cleaning the Roller Cleaning the Media Compartment 5. Example: Making a Barcode Reader Form 6.

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Technical Reference General Specifications Printer Programming Language A, PPLA Printer Programming Language B, PPLB Printer Programming Language Z, PPLZ Interface Specifications PS/2 Serial Interface Connection with Host: Parallel (Centronics) Ethernet Interface Auto Polling ASCII TABLE. Getting Started Congratulations on choosing the Argox Xellent Series (X-Series) industrial barcode printer. This user‟s manual describing the Xellent Series printer models, will help you get to know your new printer.

The manual includes a guide to operate the printer as well as related information on troubleshooting, maintenance, and technical reference. possible damage. Open the top cover of the printer to see if the media compartments are in order. Note: If damage has occurred, contact your shipping company immediately to file a claim. Check whether you have received the following accessories together with the printer.

Printer Quick Guide Power Cord USB Cable CD ROM 1” ID Core for Ribbon Package Contents  Printer  Power Cord   Quick Guide Core for Ribbon  CD Rom (including USB Cable software and user‟s manuals). Connecting the Power Cord Before setting up and connecting the printer you should consider the following. Do not operate the printer in an area where it might get wet.  Find a solid flat surface with adequate room for the printer and enough space above for media and ribbon access. Connect the power cord as below. Internal Parts and Features Ribbon Supply Spindle Ribbon Pick-up Spindle Media Supply Spindle Feed Slot Bracket Thermal Print Head.

Thermal Print Head Head Latch Paper Sensor Guide Paper Roller Standard Mode. Peel Off Mode Cutter Mode. Loading Ribbon Note: Thermal Transfer printing requires media to print with appropriate ribbon. This section can be referred to, for X-Series to use transfer thermal printing. The sample steps below are based on ribbon wound ink-side in as an example.(X series printers use ribbon wound ink-side in as default.

Head Latch Bracket 3. Unwrap the ribbon and separate the ribbon roll from the bare core. Insert the ribbon roll onto the ribbon supply spindle. (Figure 3) Ribbon Supply Spindle. Lead the ribbon through the print head module.

(Figure 4) 5. Attach the edge of the ribbon onto the bare core and wind it a bit onto the core. Make sure the coating side of the ribbon is face down. Print Head Bare Core. Insert the core onto the ribbon pick-up spindle. (Figure 5) Ribbon Ribbon Pick-up Pick-up Spindle Spindle 7.

Turn the pick-up spindle to ensure the ribbon is tightly wound. Switching Ribbon Wound Ink-side in or Ink-side out The printer is produced to suit flexible applications, no matter with ribbon wound ink-side in (manufacturing default), or with ribbon wound ink-side out. The steps to switch for ribbon wound ink-side out are listed as follows: Pull and move the SHAFT RIBBON ADJ to “Outside”. After the adjustment above, ribbon wound ink-side out can be used. Then install the ribbon: 3. If ribbon wound ink-side in is in use, pull and move the SHAFT RIBBON ADJ to “Inside”. Then install the ribbon.

Loading Media The X-Series printers offer three different loading modes: standard, peel-off, or with a cutter.  Standard mode allows you to collect each label freely.  Peel-off mode peels backing material away from the label as it prints. After the label is removed, the next label prints. Turn the head latch counter-clockwise and open the bracket. Remove the outside media guide.

(Figure 2) Head Latch Outside Media Guide Bracket 3. Lead the media through the print head module and under the paper sensor guide. (Figure 3). Print Head Module Paper Sensor Paper Sensor Guide Position Lever Module 4.

Return the outside media guide, close the bracket, and hook the head latch. (Figure 4) Head Latch Bracket Outside Media Guide. Close the top cover and the front access door and turn on the printer, or press the “FEED” button if the printer is already on.

(Figure 5). Peel Off Mode Loading Media Follow steps 1 to 3 in “Standard Mode Loading Media” above.

From the leading end of the media roll remove enough labels to expose 6-inches of backing paper. (Figure 1) Backing Paper. Lead the media backing paper through the print head module. (Figure 2) Print Head Module 3. Push down the peel-off mechanism release lever and lead the media under the peeler module. (Figure 3) Dispenser Module Peel Lever. Close the peeler module using the peel-off mechanism release lever.

(Figure 4) Peel Lever Dispenser Module 5. Close the top access door and turn on the printer or press the FEED button if the printer is already on. (Figure 5). Notes: 1.

The FEED button does not make the printer peel. To enable Peeling function, set by the LCD panel. Make sure the peeler sensor is out of the ribbon path when installed. Cutter Mode Loading Media Follow steps 1 to 3 in “Standard Mode Loading Media” above. Insert the media into the print head module and under the paper sensor guide.

(Figure 1) Print Head Module Paper Sensor Guide. Return the outside media guide, close the bracket, and hook the head latch.

(Figure 2) Head Latch Outside Media Bracket Guide. Close the top access door and turn on the printer or press the FEED button if the printer is already on. The printer will then feed the labels through the cutter automatically.

(Figure 3) Cutter Note: The FEED button does not make the printer cut. To enable Cutter function, set by the LCD panel. Adjust Position of Label Sensor Function of the label sensor is to detect the gap, notch, or holes of labels, to help the printer for accurate print positions and label length.

For labels with gaps, label sensor can be positioned wherever media locates. Printer Operation The illustrations below describe parts and features of X-Series. Front Panel X-1000VL LEDs and Buttons Top Access Door Front Access Door X-2000V LCD Display X-2000V Zip X-2300E X-2300ZE X-3200 X-3200Z X-3200E X-3200ZE. The front panel includes:  3 LED indicators (READY, MEDIA and RIBBON)  3 buttons (FEED, PAUSE and CANCEL)  LCD display (except X-1000VL)  Top Access Door  Front Access Door LED Indicators There are three LED indicators on the front panel - READY, MEDIA and RIBBON. For the X-1000VL model, set via Printer Utility, Windows driver or printer commands.

Buttons There are three buttons, each with two basic functions. Button Function 1 Function 2 (Press the button and. LCD Display The X-2000V / X-2000V Zip / X-2300E / X-2300ZE / X-3200 / X-3200Z / X-3200E / X-3200ZE models have a LCD that shows:  printer status  printer settings  input data from a keyboard or barcode reader After power-on, the LCD displays the following message as examples: X-2000V / X-2000V Zip / X-2300E / X-2300ZE. If a keyboard is plugged in, the LCD display will indicate: X-2000V / X-2000V Zip / X-2300E / X-2300ZE READY (203,PPLB) FOR KEYBD X-3200 / X-3200Z / X-3200E / X-3200ZE READY (300,PPLB) FOR KEYBD If a barcode reader is connected, the LCD display will indicate: X-2000V / X-2000V Zip / X-2300E / X-2300ZE READY (203,PPLB) WITH B.C. Setting Display Language The printer‟s LCD display supports six languages: English, French, German, Italian, Spanish, and Portuguese.

Item Range Factory Default LANGUAGE ENGLISH, ENGLISH FRENCH, GERMAN, ITALIAN, SPANISH, PORTUGUESE, SIMPLIFIED CHINESE (Optional) To select a language: 1. Press the PAUSE and CANCEL buttons at the same time. Changing Settings from the Panel You may change settings using the buttons on the front panel of the X-2000V, X-2000V Zip, X-2300E, X-2300ZE, X-3200, X-3200Z, X-3200E, and X-3200ZE printer models, in addition to changing settings via software commands. Change settings via buttons on panel: Buttons Function Press to enter setting mode. LCD Function Setting Procedure The following procedure is an example of setting procedure to direct thermal printing mode: LCD indicating LCD setting steps After printer power in on, LCD will indicate READY (203,PPLB) as shown at the left. Step 1 Press both PAUSE + CANCEL buttons. Printer LCD function settings and parameters: Item Range Factory Remarks Default PRINT MODE DIRECT THERM.

THERMAL/ TRANSFER THERM. TRANSFER AUTO-CAL. MODE 1 MODE 1 Mode 1: Printer MODE performs Auto MODE 2 Calibration after MODE 3 printing the first label, MODE 4 if label height differs from parameters in.

ALTERNATIVE 2 ALTERNATIVE 3 CUT PEEL -15 50 mm 0 mm To adjust cut and peel OFFSET positions. PRINT -8 15 mm 0 mm Controls vertical print OFFSET positions. Positive value only. For X-2000V only.

TPH VER -99 mm 0 mm To adjust offset of OFFSET. CUT MODE NORMAL NORMAL Available only when CUTTER INSTALLED CUTTER W/O is set to “YES”. BACK PEELER INSTALLED READER Available only in INSTALLED PPLB printer language. 0 254 mm 0 mm Available only in LEN. Windows with bundled printer driver and for continuous media. enters BACK DISTANCE setting.

BACK 1040 mm 21 mm Available only when DISTANCE BACK FEED is enabled. BASE 099 (PPLA) Available only in DARKNESS PPLA and PPLB -2828 (PPLB) printer languages. 030 To select darkness. DARKNESS Available only in PPLZ printer language. Ethernet settings and parameters (X-2300E. X-3200ZE): Item Range Factory Remarks Default DHCP DISABLE If printer has been connected to a router, IP address will be assigned ENABLE automatically by DHCP server after power on. If printer is not connected to a router, with DHCP disabled, settings of IP ADDRESS, SUBNET MASK, and DEFAULT GATEWAY.

255.255.255.255) PAUSE/CALIBR.: shift “”sign position. From 255.255.255.255 to 255.255.255.255) CANCEL/RESET.: Select next function setting. (“” sign must at the third digit of each parameter, for example, xxx).

To change IP ADDRESS or SUBNET MASK, enter DEFAULT GATEWAY setting, press CANCEL button once. The printer feeds 12-inches of blank labels. When “READY” is displayed, the READY and MEDIA indicators stop blinking but remain illuminated. Note: For X-1000VL, the steps about LCD can be ignored.

It‟s suggested to perform media calibration after changing media types. It allows users or engineers to verify and debug the program. To return to normal operation mode from Dump mode, press the CANCEL button. Another way is to turn off printer power, and then restart printer.

Note: For X-1000VL, the steps about LCD can be ignored. Sample of Configuration Report – based on X-2300E. Print Mode (Thermal Transfer or Direct Thermal) 8.

Sensor type (See-Through or Reflective) 9. Label-less Calibration Value 10. Of downloaded Soft Fonts 11. Of downloaded Argox Format Fonts 13. Cut Count 14. Label Length Meter 15.

RS232 Protocols 16. Check Sum 17.

Mac Address 33. DIP switch Switch Direct Default Thermal 35.

Font Image Remark： What continue after the parameters are test patterns of print head. Symbol set (language)  Others for specific emulation Notes: 1. For X-1000VL, the steps about LCD can be ignored. Be cautioned that this will reset all printer settings back to defaults; if possible, print the configuration label in advance before reset. Computer Connections This printer comes with USB interface, a standard Centronics parallel interface, and a nine-pin Electronics Industries Association (EIA) RS-232 serial data interface. USB Interface Requirements The Universal Serial Bus (USB) interface is version 2.0 and 1.1 compliant and provides a full-speed (12Mb/s) interface that is compatible with your existing PC hardware.

Technical Reference in this manual. Centronics allows a much higher communication speed than serial. The pin assignment of serial cable is different from PC. Please contact your local Argox reseller if you need this cable. Parallel Port PS/2 Serial Port. Ethernet 10/100 Internal Printer Server Option X-2300E / X-2300ZE / X-3200E / X-3200ZE models provide Ethernet interface (RJ45), which allows host in a local area network to conveniently use several printers by Ethernet connectivity at the same time. Note: When using Ethernet model printer, please wait till the Ready Indicator to stop blinking, before starting printer operations.

Ethernet indication: Green LED Ethernet Amber LED Centronics Parallel PS/2 RS232 Serial Power Switch AC Power Jack. Windows XP; steps in other versions of operation systems are similar.

Drivers can be installed via the CD-Rom included in printer package; or it can be downloaded from Argox website Technical Support Download Center select product model to access:. 1. Turn off the printer. Plug the power cable into the power socket on the wall, and then connect the other end of the cable to printer's power socket. Connect the USB cable to the USB port on the printer and on the PC.

Choose Industrial Barcode Printers on the screen, go to X-3200 product page, click on version of Seagull driver and then start installation. Seagull driver is to run the DriverWizard utility from the Installation Directory where the Seagull driver files locates.

On the Seagull Driver Wizard prompt, select the first radio button to “Install a driver for a Plug and Play printer”: Argox X-3200 PPLB USB002 Then click “Next.”. Enter Printer name (i.e. Argox X-3200 PPLB) and select 'do not share this printer”, and click 'Next' Argox X-3200 PPLB 7. Check all the data on the showing screen, if it is correct, click 'Finish'. Argox X-3200 PPLB USB002. After the related files have been copied to your system, click 'Finish'. Installing printer „Argox X-3200 PPLB‟ 9.

After driver installation is complete, click 'Close'. The driver should now be installed.

Installed printer Argox X-3200 PPLB. Installing a Printer Driver (for other interfaces except USB) 1. Turn off the printer. Plug the power cable into the power socket on the wall, and then connect the other end of the cable to printer's power socket. Connect the Parallel cable, Serial cable, or Ethernet cable to the proper port on the printer and on your computer. Choose Industrial Barcode Printers on the screen, go to X-3200 product page, click on version of Seagull driver and then start installation. Instead of the flash prompt above, another way to install Seagull driver is to run the DriverWizard utility from the Installation Directory where the Seagull driver files locates.

On the prompt, Windows Printer Driver, select “I accept” and click 'Next'. Click 'Finish'. Select Install printer drivers and Click 'Next'. Select model & emulation - the following examples are based on model X-3200 PPLB: Argox X-3200 PPLB 9. Select the port of the printer and click 'Next'. LPT1 Parallel Port40 PPLB.

Enter Printer name (i.e. Argox X-3200 PPLB) and select 'do not share this printer”, and click 'Next'. Argox X-3200 PPLB 11. Check all the data on the showing screen, if it is correct, click 'Finish'. Argox X-3200 PPLB LPT1. After the related files have been copied to your system, click 'Finish'. Installing printer „Argox X-3200 PPLB‟ 13.

After driver installation is complete, click 'Close'. The driver should now be installed.

Installed printer Argox X-3200 PPLB. Troubleshooting Normally, if the printer is in not working properly, the 'READY' LED blinks continuously, and printing and communication between the host and printer stops. LED and LCD Diagnosis Blinking LEDs indicate a problem. Check the LEDs and the LCD display and refer to the following solutions: Media Problems LED/LCD. Ribbon Problems LED/LCD Indication READY and RIBBON LEDs Blinking LCD Display RIBBON OUT Possible Problems Solutions Remarks Ribbon out Supply the ribbon roll Not applicable to direct thermal. Ribbon jam Recover the jam Ribbon sensor error Replace ribbon sensor Note: If you use direct thermal, set with panel, Windows driver or command.

 Check the media. Cutter failed  Check the connection between cutter and main board.  Call for service. Memory full Check graphics and soft Need to reboot the fonts from host. Delete by system. Application software for those no longer in use. Note: After problem is solved, press CANCEL to continue printing.

graphics or forms. Check data format. Call for service. Media calibration is out of range for sensor SENSOR O.R. READY detection. Make sure media is loaded and media sensor locates under media.

PRINT HEAD MEDIA Printing job will start until the temperature of TPH goes down. Printer Maintenance Vertical streaks in the printout usually indicate a dirty or faulty print head. (Refer to the following examples.) Clean the print head. If the problem persists, replace the print head. For unstable ribbon roll rotation, check the label path and make sure the head latch is securely closed.

Cleaning the Print Head To keep the Print Head remain in the best conditions and efficiency and to extend duration for use, regular cleaning action is needed. Note: Turn off the printer before cleaning. Clean the print head as follows: 1. It‟s strongly recommended to wear hand gloves during cleaning progress. Do not touch print head surface by bare hands or with any hard equipment. Water or spit should be kept away in case of corrosion on heating elements. Cleaning Direction When cleaning the print head, always wipe in One-Way Direction - from Left to Right only, or, from Right to Left only, to clean “Heating Line”.

Advanced Installation and Adjustment This chapter describes installation and adjustment procedure for X series industrial printers. It‟s recommended to be carried out by technicians, in order to keep overall printing performance. Print Head Pressure Printing quality can be fine adjusted based on which area on the label the printing quality discrepancy is located. Left Hand Side Enhancement If the phenomena as shown in Fig. 3 been observed, please turn the Fine Adjustment Knob counter-clockwise slightly then try printing again to justify the printing quality improvement as shown in Fig.4.

Repeat the same process until the printing quality is well balanced on both ends of the label. Remark: Please note, as shown in Fig. 4, the Fine Adjustment Knob is set to “ 0 “ as default setting when shipped from Argox factory.

Print Head Print Line Position When the label only exhibits locally inferior printing quality and the ribbon is not wrinkled, the position of the print head shall be adjusted, and the adjusting position is shown as Fig. The viewing direction is facing the machine, and using hex socket screw driver for the adjustment.

Figure 2 Figure 3. The default setting when shipped from Argox factory is shown as Figure 2 – the two arrows are in line with the black line. Figure 1 Figure 2.

Printing Wrinkle During printing, ribbon may wrinkle and cause abnormal printing quality. The following describes how to solve ribbon wrinkle accordingly. Figure A Figure B Once the printouts as above appear, the possible cause may be the unequal positions of Ribbon Bracket, which needs to be adjusted properly to make its heights equally the same at both sides. Make sure the Ribbon Bracket is at its lowest position first; then tight up the screws by rotating clockwise.

Print a test page to check print quality. If the quality is improved, stop the adjustment; if not, continue with next step. If the test print appears as Figure A, remain the screw at the right of Ribbon Bracket fixed, then loose the screw at the left, and gradually fine-tune upward, until the print quality gets improved.

If the test print appears as Figure B, remain the screw at the left of Ribbon Bracket fixed, and then loose the screw at the right, and gradually fine-tune upward, until the print quality gets improved. Remove the top covers on both left and right sides. Install the Cutter Baby Board to the main board JP17 socket of X-1000VL, X-2000V, X-2000V Zip / JP15 socket of X-3200, X-3200Z, X-3200E, X-3200ZE, X-2300E, X-2300ZE. Loose the three screws from Tear-off Bracket and then remove Tear Bracket. Insert the left side of cutter bracket (7) and secure the two screws (6) to the print module.

Rotary Cutter Guillotine Cutter. X-3200ZE/ X-2300E/ X-2300ZE models with LCD, set the parameter of “CUTTER INSTALLED” on the LCD to the ON position. For the X-1000VL model, ignore this step. After the cutter is installed, install media and ribbon. Put the media end on the roller. Rotary Cutter with Paper Jam If there is paper jam inside rotary cutter, refer to Rotary Cutter Installation section to remove the rotary cutter.

Check the Cam as screwdriver marked in Figure 1, find a slotted to turn counter-clockwise as Figure 2. During turning the Cam of cutter, release the blade from paper and them remove the paper from the cutter. Guillotine Cutter with Paper Jam If there is paper jam inside guillotine cutter, check in Figure 1 and find where the screw under guillotine cutter. It is to control cut Phillips screwdriver actions of guillotine cutter. Find a to lay down the blade by turning the screw counter-clockwise. Dispenser Installation Install a dispenser into the printer as follows: 1.

Turn off the printer. Remove the top cover on both left and right sides. Assemble the related components for both left and right sides. Connect the Peeler sensor to main board JP15 socket of X-1000VL, X-2000V, X-2000V Zip / JP12 socket of X-3200, X-3200Z, X-3200E, X-3200ZE, X-2300E, and X-2300ZE. Secure the dispenser board onto printer case. Insert the left side of dispenser bracket and secure the three. Install the ribbon and media.

Turn on the printer. For the X-2000V/ X-2000V Zip/ X-3200/ X-3200Z/ X-3200E/ X-3200ZE/ X-2300E/ X-2300ZE models, set the parameter of “DISPENSER INSTALLED” on the LCD to the ON position. For the X-1000VL, ignore this step. RTC Battery Replacement 1. Turn off the printer; disconnect the AC power cable. Open the left cover of printer.

Argox Os 214

Loose the lock for RTC Battery on main board and then replace with a known good RTC battery. Stand-alone with Keyboard This section covers stand-alone operation with keyboard. It is applicable with printer models: PS/2 Argokee Keyboard Printer PPLA PPLB Basic PPLB only Language X-1000VL X-1000VL X-2000V X-2000V X-2000V X-3200 Model X-3200 X-3200 models X-2300E X-2300E X-2300E X-3200E.

Form Control Functions Function Enter or exit from keyboard mode Backspace Delete the last typed character Next form if more than one form exists Enter - Select the form - End of typed data. Example: Making a Keyboard Form 1. Make a command file for the form, KBD.FRM.

Command Description Enable store to flash FK'KBDFORM' Delete previous one FS'KBDFORM' Start of form V00,15,N,'Product Name?' Variable and display message C0,10,N,+1,'Product No.?' Counter and display message Q50,24 Label dimension q816. Turn off the printer, connect the keyboard and then turn on the printer.

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The LCD displays this message: READY (203,PPLB) FOR KEYBD 4. Press to enter the keyboard mode and the form name appears. Press to select the form. Press to continue to the next label and repeat steps 5 7, or to exit. ENTER to go on, Or ESC to return 8.

PPLB PPLB Language X-2000V X-3200 Model X-1000VL X-2300E X-3200E To use the printer in stand-alone operation with a barcode reader (scanner), follow the procedure described below 1. Make a form for barcode reader. (Note that the form name must be “READER” The form should include “ZS” command to store to flash memory.). Example: Making a Barcode Reader Form 1. Make a command file for a form, READER.FRM. Command Description Enable store to flash FK'READER' Delete previous one FS'READER' Start of form V00,15,N,'Product Name?' Variable and display message C0,10,N,+1,'Product No.?'

Counter and display message Q50,24 Label dimension q816. Send the file READER.FRM to printer under MS-DOS COPY/B READER.FRM LPT1: 3. Turn off the printer, connect the barcode reader, turn on the printer and set “Reader installed” on the LCD to ON position.

The form READER is automatically executed. Scan product name and number from printed bar codes using the barcode reader. To return to normal operation, press and hold the CANCEL button and turn on the printer again.

When using a keyboard or barcode reader communicating with a host through the Centronics or serial port is prohibited. For the keyboard form the P command is not allowed, while for the barcode reader/scanner form a PA command must be included. Technical Reference General Specifications X-2300E X-3200 X-3200E X-2000V X-1000VL X-2300ZE X-3200Z X-3200ZE X-2000V Zip Printing Direct Thermal and Thermal Transfer Method 203 dpi 300 dpi Printing Resolution (8 dots/mm) (12dots/mm) Printing Max 4.09” (104mm) Max 4.16” (105.7mm) Width Max.

About Argox The following was contributed by Argox: Argox is one of the few companies in the world that manufactures three major AIDC products: label printers, barcode scanners, and mobile computers. Argox brand products are sold in over 70 countries. Used widely in many of the world's factories, hospitals, airports, post offices, and retail outlets.

There are many Argox products serving you in your daily life right within your reach. With the rapid growth of the worldwide AIDC industry, Argox launches new products every year.

Argox products have received recognition for both technology and quality: its PT-60 mobile computer received the “2009 Taiwan Excellence Award” and its PT-90 mobile computer won the “2010 Computex Design & Innovation Award” and the “2011 Taiwan Excellence Award.”.